We offer two comprehensive maintenance & support plans, depending on your website type and business/organization’s needs. To get started, select your Virtual Webmaster Maintenance plan and your (optional) supplemental support Web Bucket.
Designed for starter websites: primarily static, information-only websites without interactive features or functionality (aka “brochureware” websites).
All of the basic maintenance coverage that no website should be without!
• Core WordPress Updates
• Plugin & Theme Updates
• Offsite Managed Backups – weekly
• Backup Restoration or Migration
• 24×7 Uptime Monitoring
• 24×7 Security Scanning
• 24×7 Performance Monitoring
• Virus & Malware Scanning – Client Side only
• Debugging & Troubleshooting – up to 2 hours per month
• Domain, DNS, Hosting, Email & cPanel Support
• Consultation (unlimited email; up to 1 hour per month phone)
• Support Requests – 1 Hour per Month
Maintenance & Security Pro
Designed for dynamic, interactive websites with essential site functionality (payment processing, e-commerce, dynamic forms, membership tools, etc.)
Everything Essential Maintenance provides, with the following enhancements/additions that are critical for dynamic websites:
• Offsite managed backups – Daily
• Virus & Malware scanning – Client and Server-Side
• Unlimited malware/virus removal
• Firewall installation, configuration, and management
• Free SSL Certificate, installation & management
• Debugging & Troubleshooting – Unlimited
• Third-Party Vendor management of all web services
• Consultation (unlimited email & phone)
• Priority Expedited Support
• Quarterly Health Review – a 52-point performance & security review
• Support Requests – 2 Hours per Month
*Pricing for coverage for one website. Have more than one website that you’d like to have covered under your maintenance plan? Each additional website is discounted 25%*. If you have three or more websites, contact us to sign up. Websites must be hosted on the same hosting plan.
Supplemental Support: Web Buckets
Need more than the 1 or 2 hours of monthly support included with your maintenance plan? Add on the Web Bucket with the number of hours of your choice. Bucket hours do not expire for as long as you are a maintenance client of the Webscaper – take advantage of the discounted rates for more hours!
10-Hour Virtual Webmaster Web Bucket: $550.00
20-Hour Virtual Webmaster Web Bucket: $1,000.00
40-Hour Virtual Webmaster Web Bucket: $1,800.00